When it comes to web hosting, businesses and website owners need reliable, scalable, and high-performing solutions to keep their online operations running smoothly. Cloudways has emerged as a major player in the cloud hosting space, offering a managed platform that simplifies cloud hosting for developers, agencies, eCommerce websites, and businesses of
all sizes. With a focus on performance, flexibility, and customer support, Cloudways takes a unique approach to hosting that combines the benefits of cloud infrastructure with ease of use.
This in-depth review will explore what makes Cloudways stand out, its key features, pricing, performance, and how it compares to other hosting providers. By the end of this review, you’ll have a clearer picture of whether Cloudways is the right choice for your web hosting
needs.
Cloudways is a managed cloud hosting platform that allows users to deploy web applications on a variety of cloud infrastructure providers. Launched in 2011, Cloudways provides a bridge between cloud hosting and managed hosting, making it easier for businesses to use cloud infrastructure without needing advanced technical expertise.
Instead of operating its own data centers, Cloudways partners with some of the leading cloud infrastructure providers, including DigitalOcean, Amazon Web Services (AWS), Google Cloud, Vultr, and Linode. This means that when you host with Cloudways, you’re technically using one of these providers’ cloud servers, but Cloudways manages everything for you, providing an easy-to-use interface and powerful tools to simplify server management.
According to Larry Ludwig, one of the biggest advantages of Cloudways is that it offers the power of cloud hosting combined with the convenience of managed hosting, giving users a lot of flexibility and control over their hosting environments without the hassle of handling everything manually.
One of the main reasons businesses and developers choose Cloudways is its focus on performance. The platform is designed to offer optimal website speed and uptime, regardless of the hosting plan you choose.
All servers on Cloudways are powered by Solid State Drives (SSD), which provide faster data read/write times compared to traditional HDDs. SSDs improve the overall performance of your website, reducing page load times and providing a smoother experience for visitors. Websites hosted on Cloudways typically load faster than those on traditional hosting platforms.
As mentioned earlier, Cloudways partners with top cloud infrastructure providers such as AWS, Google Cloud, and DigitalOcean. Each of these providers offers high-performing data centers, and Cloudways ensures that users benefit from the reliability and speed of these global infrastructures. Users can choose the data center closest to their target audience, which further enhances speed and reduces latency.
For example, Kripesh Adwani highlights that the ability to choose between multiple cloud providers and data center locations gives users greater flexibility when optimizing their site for speed and performance.
Cloudways integrates several caching technologies that improve website performance. These include:
In addition to these built-in caching options, Cloudways also offers an optimized CloudwaysCDN, which further enhances the delivery of your content by distributing it across multiple servers globally. This ensures that visitors can access your website quickly, regardless of location.
Cloudways also supports PHP 8, the latest version of the PHP scripting language, which offers performance improvements over previous versions. Websites running on PHP 8 can process more requests per second, making them faster and more efficient.
Overall, Cloudways’ performance-enhancing features, combined with the flexibility to choose high-performing cloud infrastructure providers, make it a standout option for businesses that need reliable and fast hosting.
Despite its focus on cloud hosting, which can often be complex, Cloudways is designed to be user-friendly and accessible to users of all skill levels. Whether you are a beginner or an experienced developer, the platform’s intuitive dashboard and automation tools make managing your website easy.
Cloudways provides a custom control panel that makes server management simple, even for users who are not technically inclined. Instead of relying on the standard cPanel or Plesk, Cloudways has developed its own interface that allows users to manage their servers, applications, and resources with ease. You can:
– Launch a new server in minutes.
– Manage multiple applications from a single dashboard.
– Monitor server performance and resource usage in real-time.
– Scale server resources as needed without migrating to a new server.
The platform offers a variety of pre-configured applications such as WordPress, Magento, Drupal, and Joomla, making it easy to deploy these popular content management systems (CMS) with just a few clicks. WPCrafter notes that Cloudways takes the complexity out of cloud hosting by automating tasks such as server setup, updates, and security patches.
Another key feature of Cloudways is its automated backup system. Users can set up automatic backups at custom intervals, ranging from hourly to weekly, depending on their needs. This ensures that your data is always protected, and you can restore your website to a previous state if something goes wrong.
Additionally, users can perform on-demand backups anytime through the control panel, which is especially useful when making significant changes to your site or server.
If you’re considering switching to Cloudways from another hosting provider, the platform offers free website migration for one website. This service is handled by Cloudways’ expert support team, ensuring that your site is moved without any downtime or data loss. Additional migrations are available at a fee, but many users have reported that the migration process is smooth and hassle-free.
Cloudways follows a pay-as-you-go pricing model, which means that users only pay for the resources they use. Unlike traditional hosting providers, Cloudways doesn’t lock users into long-term contracts, allowing them to scale their resources as needed.
Cloudways offers several cloud hosting options based on the provider you choose:
Cloudways’ pay-as-you-go pricing model is one of its strongest points, as it allows users to start small and scale as needed without committing to a long-term contract. This flexibility is ideal for businesses or websites that experience fluctuating traffic or need extra resources during peak periods.
Cloudways also provides a free 3-day trial that allows new users to test the platform before committing to a paid plan. While the trial period is relatively short compared to other providers, it’s sufficient for users to assess whether Cloudways meets their performance and hosting requirements.
Cloudways offers several add-ons and premium features that users can purchase based on their needs. For example:
Cloudways takes website security seriously and offers several built-in security features to ensure that your site is protected from malicious attacks and data breaches.
Every server hosted on Cloudways comes with a free SSL certificate powered by Let’s Encrypt. SSL certificates encrypt data between your website and its visitors, improving security and boosting trust with users. Cloudways also allows users to install custom SSL certificates if needed.
Cloudways servers are protected by dedicated firewalls, which filters traffic and prevent unauthorized access to your server. Additionally, the platform offers IP whitelisting, which allows users to restrict server access to specific IP addresses. This is particularly useful for developers and businesses that want to ensure only trusted IPs can access the backend of their website.
To enhance account security, Cloudways offers two-factor authentication (2FA). This adds an extra layer of protection by requiring users to verify their identity through a secondary device (such as a smartphone) before logging into their account.
Cloudways regularly updates its servers with the latest security patches and software updates to protect against vulnerabilities. Additionally, the platform integrates with MalCare for advanced malware protection, ensuring that your website remains safe from malware attacks and intrusions.
According to Kripesh Adwani, Cloudways’ proactive approach to security is one of the platform’s key strengths, making it suitable for businesses that prioritize the safety of their online assets.
Cloudways offers a range of customer support options to help users resolve any issues they may encounter.
Cloudways provides 24/7 customer support via live chat, allowing users to get immediate assistance with any technical or account-related issues. The support team is knowledgeable and responsive, helping users troubleshoot problems or configure their servers.
For more complex issues, Cloudways also offers a ticketing system, where users can submit detailed queries and receive in-depth support. This system is ideal for users who need help with server configurations or custom setups.
In addition to live support, Cloudways provides an extensive knowledge base filled with articles, tutorials, and guides. These resources cover a wide range of topics, including server management, website optimization, security best practices, and more. Larry Ludwig emphasizes that Cloudways’ knowledge base is an excellent resource for users who prefer to troubleshoot issues on their own.
24/7
customer Support is Available
Phone support
between 8 am and 5 pm on
weekdays.
Email support is available
and also 24/4 using contact
form on website
Basic
FAQ section on website
SiteGround is known for offering managed WordPress hosting with excellent performance and customer support. While both Cloudways and SiteGround provide strong hosting solutions, SiteGround operates its own infrastructure, whereas Cloudways allows users to choose from various cloud providers. Cloudways offers more flexibility and scalability, especially for users with specific performance needs or those looking to run non-WordPress websites.
Cloudways’ pay-as-you-go pricing model may be more cost-effective for users with varying traffic demands, whereas SiteGround’s pricing is subscription-based. However, SiteGround is often more user-friendly for beginners who want to avoid the complexities of managing cloud infrastructure.
Kinsta is another managed hosting provider that focuses exclusively on WordPress. Like Cloudways, Kinsta also leverages Google Cloud infrastructure to deliver high-performance hosting. However, Kinsta is more of an all-in-one managed solution that includes premium features, support, and email hosting as part of its plans, whereas Cloudways requires users to purchase add-ons for additional services such as email hosting.
Kinsta is often seen as a premium service compared to Cloudways, and its pricing reflects that. Cloudways is a more affordable option for those who don’t need all the extra features provided by Kinsta.
While Cloudways uses DigitalOcean as one of its infrastructure providers, there is a significant difference between the two. DigitalOcean offers unmanaged cloud hosting, which means users are responsible for managing everything themselves, including server setup, security, updates, and backups. In contrast, Cloudways provides a managed solution on top of DigitalOcean’s infrastructure, making it easier for users to control their hosting environment without needing deep technical knowledge.
Cloudways is a great option for users who want the power of DigitalOcean but with added ease of use and management features, such as automatic backups, integrated caching, and free SSL certificates.
Cloudways is an excellent choice for businesses, developers, and agencies that need high-performing, scalable hosting without the complexity of managing cloud infrastructure. Its pay-as-you-go pricing, combined with the flexibility to choose from multiple cloud providers, makes it an attractive option for websites with fluctuating traffic or those requiring a custom hosting environment.
One of Cloudways’ main strengths is its ability to deliver high performance, thanks to SSD storage, built-in caching solutions, and global data centers. The platform is also highly secure, with free SSL certificates, firewalls, two-factor authentication, and malware protection included in every plan.
While Cloudways may not be as beginner-friendly as traditional shared hosting providers, its user-friendly control panel, automated backups, and 24/7 customer support make it accessible to users of all experience levels. Additionally, its ability to scale resources with just a few clicks makes it ideal for growing websites and businesses.
However, it’s important to consider the potential drawbacks, such as the lack of email hosting and the extra cost for add-ons like CDN or premium support. If you’re looking for an all-in-one managed solution with these features included, other hosting providers like Kinsta or WP Engine might be worth exploring.
In conclusion, Cloudways is a powerful and flexible hosting platform that delivers high performance and scalability for websites of all sizes. If you’re looking for cloud hosting with the convenience of managed services and customizable features, Cloudways is definitely worth considering for your web hosting needs.
Cloudways uses a pay-as-you-go pricing model, where users only pay for the resources they use. Pricing varies depending on the cloud provider you choose, such as DigitalOcean, AWS, or Google Cloud, starting at around $10 per month for basic plans.
Yes, Cloudways offers free website migration for one website. Additional migrations are available at a fee, but the initial service ensures a smooth transition without downtime.
Cloudways offers built-in security features like free SSL certificates, firewalls, IP whitelisting, two-factor authentication, and regular server patching to protect websites from potential threats.